What else you need to know
Arrival* – our holiday apartments and rooms are available from 14:00 – 19:00. We kindly ask you to inform us of your approximate arrival time in advance. This also applies to delays at short notice.Departure – the accommodation must be vacated by 10:00 a.m. at the latest, so that our cleaning staff has enough time to prepare everything for the next guests Tour tax – in South Tyrol, a local tour tax has been levied since 2014. It is not yet included in the final price and has to be paid at the end of the stay. According to the current status (2021) it amounts to 1,75€ per day/person (from 14 years) Pets – in our house we have some rooms and holiday apartments where also the pets of our guests are welcome. We kindly ask you to indicate this before booking so that we can assign you the appropriate accommodation. Animals are not allowed in the publicly accessible rooms where food is consumed. Payment – for a booking confirmation we need a deposit of 30 es total price Cancellation policy – booking changes and cancellations must always be communicated to us in writing Up to 30 days before your arrival a completely free cancellation of your booking is possible. Up to 14 days before your arrival, your deposit will not be refunded Up to 7 days before your arrival, 70 es of the total price will be charged From 7 days before your arrival, the full total price will be charged The same applies in case of no-show or shortened stay.